Urban Pop Ups

These are the terms for the two things this website sells: a stall at an Urban Pop Ups market, and a listing in The Urban Souq. Applying for either means you accept them.

A Souq listing

A listing request is reviewed by the team. We may decline a request, and we may remove a listing that is inaccurate, misleading, or not in keeping with the Souq.
Once approved, your first month is free. Before it ends we email you a link to pay $96 for the following year. That is one payment, by card, through Stripe. We do not store your card and nothing renews by itself: we email you the same link again before each year is up.
If the year is not paid, the listing simply comes off the site on its end date. Nothing is charged. The same link brings it back for a year from the day you pay.
A year’s fee is for the year. If you ask us to take your listing down before the year is up, we take it down, but the fee for that year is not refunded.
You are responsible for the accuracy of your listing and for having the right to use the name, logo and photos you give us.

A market stall

A stall application is reviewed by the team. A stall is confirmed only when we approve the application, and the stall fee is charged then — never before.
Food stalls must hold the council permit and the public and product liability insurance the application asks for, and must meet the declarations on the form.

Stall terms

Your own stall space, roughly 2m x 2m. Marketing on the Urban Pop Ups social media pages — we need your logo and a short business description for this. A contribution from your fee goes to Urban Foundation charitable causes. Bring your own tablecloth if you are using a table. Clothing vendors should bring their own rails or display stands. Professional presentation and clear signage are expected. Take your packaging, boxes and rubbish home with you — the venue bins are not for vendor waste. Leave your space as you found it, with tables and chairs packed away.

Refunds

30 days or more before the event: a $50 administration and advertising fee is charged. Within 30 days, down to 14 days before: 50% is refunded. Less than 14 days before the event: 25% is refunded. The day before the event, or on the day: no refund. A space cannot be held until payment is arranged.

Payments

All payments are taken by Stripe in Australian dollars. Stripe emails you a receipt for each one. Card details are entered on Stripe’s page, never on this website.

Questions